CONSUMER OUTREACH FEATURES, INSIGHTS, AND ANALYSIS

  • WWEMA Window: I Am Thankful For Water
    WWEMA Window: I Am Thankful For Water

    Having recently celebrated the Thanksgiving holiday, it is an opportune time to step back, take a deep breath, and consider all that we have to be thankful for. Whether it is family, friends, health, pets, or opportunities, each of us has something for which we are grateful.

  • Taking Advantage Of The 'Opportunity Of A Lifetime' In Water
    Taking Advantage Of The 'Opportunity Of A Lifetime' In Water

    If you're of the mind that the water industry is staid and stagnant, watch this interview with Xylem's Joe Vesey to have your mind changed. Vesey, Senior Vice President and Chief Marketing Officer with Xylem, describes the "massive disruption, massive change, [and] massive value creation" happening broadly across society and business, promising that it's also "going to happen in water." At Xylem, it has already begun.

  • Utilities Can Use Digital Communication To Fix A Fractured Customer Experience: Here’s How
    Utilities Can Use Digital Communication To Fix A Fractured Customer Experience: Here’s How

    For much of their history, utilities haven’t had to pay too much attention to customer experience (CX). The focus in many areas has tended to be on technologies that supported infrastructure and reduced operational costs.

  • A Smarter, Safer Method For Non-Payment Collection
    A Smarter, Safer Method For Non-Payment Collection

    Addressing past due accounts traditionally means sending out a crew to turn off the water and then sending them back to restore service when the bill is paid. This can create a less-than-ideal situation by generating significant labor costs while having a potentially negative impact on vulnerable populations. Fortunately, there is a newer method available to address revenue capture while providing enhanced customer service by avoiding a turnoff.

  • Water-Sharing Experiment Suggests People Put Their Own Survival First
    Water-Sharing Experiment Suggests People Put Their Own Survival First

    There’s been talk lately about empathy, its components and its general decline. A decline in empathy concerns me as an assistant professor in the University of Saskatchewan’s School of Environment and Sustainability: I study how people cope with water problems or learn to share scarce resources, like water, gas, oil, and energy.

  • 8 Ways To Make Utility-Customer Communication Seamless Across Digital Channels
    8 Ways To Make Utility-Customer Communication Seamless Across Digital Channels

    If a water utility is going to use digital communication to enhance the customer experience, it needs to ensure that it does so as seamlessly as possible.

  • New AMI Capabilities Help Satisfy Utility Aims
    New AMI Capabilities Help Satisfy Utility Aims

    Finding new ways to capture and utilize data is important for utilities looking to improve operating efficiency and customer service. This interview with Frank Brooks and Dave Rubin from Aclara — a smart-infrastructure solutions partner for water, gas, and/or electric utilities — outlines ways to do both within a common infrastructure.

  • Fact-Checking The Smart Meter Naysayers

    Smart meters offer a wealth of benefits for water utilities and their customers, but anyone performing an online search will quickly feel there is a sense of uproar over their use. The truth, however, is that public health officials around the world have deemed smart meters safe. Understanding what’s behind the objections and knowing how to respond is a key to winning support for the implementation of smart meter technology.

  • EPA Researchers Share Lessons Learned From Citizen Science Research Projects
    EPA Researchers Share Lessons Learned From Citizen Science Research Projects

    Environmental Health Assessments (EHAs) are used to better understand the range of possible effects of environmental factors on a community’s health and wellbeing. These assessments are defined by EPA researchers as “methodical evaluations of air, water, and soil pollution impacts on human health and the environment.”

  • And I Quote: "To Know Water Is To Love Water"

    It all started with Mark Twain. Or someone who actually wasn't Mark Twain after all.

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DRINKING WATER PRODUCTS

Aqua ElectrOzone™ Ozone Generation System Aqua ElectrOzone™ Ozone Generation System

Ozone treatment for water and wastewater has been utilized successfully for several decades and continues to be a viable disinfection solution for both municipal and industrial plants, worldwide.

Convertible Potable Water Treatment System: PWT-12/50 Convertible Potable Water Treatment System: PWT-12/50

For remote sites of 35 to 200 people, the newterra PWT-12/50 offers optimal flexibility – adapting to changing camp populations quickly and easily. The base 40' unit is a fully self-contained potable water treatment plant with capacity for up to 50 people.

Emerging Pollutants:  The Role Of Activated Carbons Emerging Pollutants: The Role Of Activated Carbons

The presence of active pharmaceutical ingredients, radio-opaque substances and endocrine disrupting chemicals in raw water sources is a relatively new emerging issue in relation to drinking water quality. However, the influence of pollutants on health and general well-being is becoming apparent with the incidence of carcinoma increasing and fertility rates being affected. A solution for the efficient removal of these substances from water use by production sites is required.

MARINER OMNIPURE® Series M55 Marine Sewage System MARINER OMNIPURE® Series M55 Marine Sewage System

The MARINER OMNIPURE® Series M55 marine sewage treatment units offer a unique approach to wastewater treatment on smaller vessel, workboat and yacht applications. MARINER OMNIPURE Series M55 features a bulkhead mounting arrangement — a first of its kind — that provides safe and effective treatment of the wastewaters on board your vessel. The system results in discharge effluent quality well within the MEPC.159(55) requirements.

Accurately Measuring Network Leakage Accurately Measuring Network Leakage

The pressures of supplying a growing global population mean that the world’s water supplies need to be managed more closely than ever.

Wastewater Recycle/Water Reuse Wastewater Recycle/Water Reuse

Aquatech provides wastewater recycle/water reuse systems that incorporate their experience with many technologies associated with wastewater treatment associated with industrial applications.

Arkal Super Galaxy Self-Cleaning Disc Filter Arkal Super Galaxy Self-Cleaning Disc Filter

The Arkal Super Galaxy is a high-flow rate, self-cleaning, automatic disc filter. It is practical for water and wastewater treatment plants, central water systems for irrigation, large cooling tower power plants, ballast water, and saltwater, as it handles desalination. In addition, it controls algae and reduces hydraulic filtration degrees to less than 20 microns. Its vertical and horizontal installation options accommodate all space issues.

Pretreatment Systems Pretreatment Systems
Aquatech’s pretreatment solutions include clarification, softening, filtration (both pressure & gravity), chemical feed systems and sludge handling.
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LATEST INSIGHTS ON CONSUMER OUTREACH

  • New AMI Capabilities Help Satisfy Utility Aims

    Finding new ways to capture and utilize data is important for utilities looking to improve operating efficiency and customer service. This interview with Frank Brooks and Dave Rubin from Aclara — a smart-infrastructure solutions partner for water, gas, and/or electric utilities — outlines ways to do both within a common infrastructure.

  • Don’t Let A Water Crisis Boil Over

    No utility wants to issue a Boil Water Notice, but if it does happen, it’s important to get it right. Even if your utility has had a long, unblemished record of delivering high-quality water, a mishandled contamination event will leave a bad taste in your customers’ mouths (so to speak).

  • Getting Serious About Lead Service Line Replacement

    It has been 32 years since the amended Safe Drinking Water Act (SDWA) banned the installation of lead pipes in water systems nationwide. Unfortunately, that decision has not yet translated into action for every lead service line (LSL) installed before that point. Fortunately, someone has done a lot of legwork toward getting a handle on that process. Here is a preview of the help they have to offer.

  • WEF Confronts Water Industry Challenges

    Eileen O’Neill, Executive Director of the Water Environment Federation (WEF), joined Water Talk from WEFTEC — the world's largest annual water quality event — to discuss WEF initiatives, the state of the water/wastewater industry, and challenges and opportunities for the future.

  • The True Meaning Of 'Value Of Water' Awareness

    Observations from a conversation with Water Environment Federation (WEF) President Jenny Hartfelder

More Latest Insights On Consumer Outreach

WATER INDUSTRY FEATURES

  • X-Ray Inspection Of Walnuts
    X-Ray Inspection Of Walnuts

    Walnut processing inherently runs the risk of including undesirable foreign objects. An effective x-ray inspection system to find and remove those contaminants is critical to brand protection and food safety.

  • A Tradition Of Advanced Disinfection Continues (Video)
    A Tradition Of Advanced Disinfection Continues (Video)

    Trojan Technologies has been providing treatment solutions for the water/wastewater market for four decades, but 2018 stands out as the year Stephen Bell joined as its new president. Water Online had opportunity to catch up with Bell at WEFTEC, where he talked about the company's culture, philosophy, and drive to innovate. One particular innovation is the TrojanUVFlex, a drinking water disinfection and advanced oxidation system for both potable and non-potable reuse applications, as well as the destruction of chemicals such as 1,4-dioxane. Tune in for an introduction to Bell and a summary of Trojan's unique technology.

  • Pilot Test For Arsenic, Color And Iron Shows Great Results (Loprest)
    Pilot Test For Arsenic, Color And Iron Shows Great Results (Loprest)

    The City of Riverdale was running into issues with arsenic, color and iron treatment system at their Well 4 site, so they conducted a pilot test with the help of Loprest.

  • How To Prevent GenX Leaching From Filters
    How To Prevent GenX Leaching From Filters

    Water professionals must plan and budget to meet new regulations on the horizon. They must find the best technology for removing emerging contaminants, such as perfluorinated compounds. Above all, they want to ensure the health and safety of their customers.

  • Early Leak Detection Efforts Already Yield Significant Savings
    Early Leak Detection Efforts Already Yield Significant Savings

    A large municipal water utility in the southwest operates multiple facilities that provide more than 170 MGD of drinking water to residents and businesses. The utility, which spans 100 square miles, is prone to leaky pipes because parts of its distribution system have been in place for nearly a century. Also known as non-revenue water, or NRW, these leaks significantly drive up the cost of production.

  • Advanced Metering Analytics: The Logical Evolution Of AMI
    Advanced Metering Analytics: The Logical Evolution Of AMI

    Just as different water utilities use different processes for turning raw source water into potable drinking water, so too do they take different routes to account for, and bill for, their output. Here is an overview of a cellular-based approach to collecting and leveraging data from water distribution operations that can achieve the greatest business advantage.

  • FILTRASORB 400 Provides PFAS Solution For Air Force Base In Interior Alaska
    FILTRASORB 400 Provides PFAS Solution For Air Force Base In Interior Alaska

    When Eielson Air Force Base, located in the interior of Alaska, found high levels of perfluorooctanoic acid (PFOA) and perfluorooctane sulfonate (PFOS) in their drinking water, they needed a solution that was effective, cost-efficient, and operable in extreme temperatures. Calgon Carbon’s Model 10 adsorption system, filled with FILTRASORB 400 granular activated carbon (GAC), was determined to be the best option.

  • How To Scale-Up Lentiviral Vector Production Part 2: Considerations For Downstream Processing
    How To Scale-Up Lentiviral Vector Production Part 2: Considerations For Downstream Processing

    Lentiviral vectors (LVV) are a key component in the production of cell and gene therapies. Today, even with the proliferation of cell and gene therapies in development, LVV is still produced using legacy methods employed in basic research. Overcoming technical challenges in the scale-up of LVV production is a major focus for the industry. Here we break down DSP into unit operations and understand how process innovations are contributing to scalability at each step.

  • How Do You Know If Your Ozone Contacting System Is Well Mixed?
    How Do You Know If Your Ozone Contacting System Is Well Mixed?

    Mixing is something that is often taken for granted when designing systems for water and wastewater treatment. Perhaps “taken for granted” is too harsh a term. Let’s instead say that while designing a treatment unit operation or process, mixing as a phenomenon is automatically assumed to occur — an assumption that forms the basis for process controls, performance guarantees and measurement methods and locations.

  • Climate Change And Nutrients: Forewarned Is Forearmed
    Climate Change And Nutrients: Forewarned Is Forearmed

    Rising temperatures and precipitation combined with increasing nutrient runoff from human activity are elevating challenges in water treatment efforts. In some cases, that means increased threats to drinking water quality. In others, it means increasingly stringent nutrient discharge levels. Either way, taking the nutrient monitoring battle out to the field can help in waging a better fight at the treatment plant.

  • Treating Emerging Contaminants With UV Advanced Oxidation
    Treating Emerging Contaminants With UV Advanced Oxidation

    As technology improves, contaminants can be measured in ever-smaller quantities. Pollutants formerly undetected are now becoming emerging contaminants of concern. Water utility managers must stay abreast of potential new regulations and plan for ways to address these contaminants.

  • Simplified Testing For BPA In Source Water
    Simplified Testing For BPA In Source Water

    It’s common to see “BPA Free” labels on water bottles and other containers, a response to consumers who have grown increasingly wary of the contaminant. However, testing for BPAs that may have found their way into drinking water sources has traditionally been cumbersome and expensive, so municipalities could be exposing their customers to unsafe levels. The good news is that newer advancements are making it easier to use existing technologies to monitor for the pollutant.

  • Hydrant Humor: Tales From The Field
    Hydrant Humor: Tales From The Field

    District Sales Engineer Andy Singer has spent enough time troubleshooting problems in the field that not much surprises him anymore. When it comes to dry barrel fire hydrants, though, he still gets a chuckle out of some of his more outrageous experiences. Here is his educational and entertaining take on the care and maintenance of fire hydrants, and ways to maximize a utility’s return on what potentially can be a 50+-year infrastructure investment.

  • Sounding The Alarm On Silent Noncompliance
    Sounding The Alarm On Silent Noncompliance

    Water and wastewater utility operators work diligently to operate within strict guidelines, ensuring their facilities are producing the best drinking water and highest quality effluent possible. Despite all their efforts, however, it can be easy to fall outside of regulatory compliance without even being aware. The key to avoiding problems like these is to understand how silent noncompliance can happen and knowing when to raise a red flag.

  • Expanded Droplet Digital PCR Multiplexing Capability Using Two Different Strategies
    Expanded Droplet Digital PCR Multiplexing Capability Using Two Different Strategies

    Droplet Digital PCR (ddPCR) enables easy multiplexing of numerous targets within each fluorescent channel. Amplitude-based multiplexing achieves this by varying primer and/or probe concentrations. In probe-mixing multiplexing, probes are mixed at desired concentrations to place targets in a defined position on a 2-D plot. This paper describes strategies for both approaches using the large portfolio of ddPCR Assays readily available through Bio‑Rad.

  • How To Structure Utility Data For Improved Efficiency
    How To Structure Utility Data For Improved Efficiency

    With a growing effort to ‘go digital’ in the global water industry, distribution and wastewater managers risk data inundation. But data sources from SCADA systems, pressure loggers, and stand-alone sensors can unlock valuable insights for more efficient operations and maintenance. Learn how to structure your system  to avoid data flooding.

  • Passing The Buck — The Real Climate Change Hoax
    Passing The Buck — The Real Climate Change Hoax

    In a slight change in topic, this is going to be a more general article around why I believe water treatment technologies are so critical. Why this Industry is so vital, and what depends on the new technologies that this industry generates. We do so much where I work that goes well beyond produced water recycling, and it is all extremely important.

  •  XRay Inspection , Cookies And Biscuits In Plastic Cups
    XRay Inspection , Cookies And Biscuits In Plastic Cups

    Cookie and biscuit manufacturers face many challenges to provide the highest quality products and it is vital that they implement effective food safety programs to overcome these issues, safeguard their brand reputation and prevent customer complaints.

  • 4 Key Takeaways From The Modern SaaS Finance Summit
    4 Key Takeaways From The Modern SaaS Finance Summit

    “I have a board meeting next week and this event is materially changing how I think about and how I am going to present on the model and the direction of the business.” This was a quote from a successful SaaS CFO that joined us for the first of its kind Modern SaaS Finance Summit

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