News | February 25, 2019

Xylem Offers Online Aftermarket Sales For Its Sanitaire Brand To Provide Best-In-Class Customer Service

Source: Sanitaire -- A Xylem Brand
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Xylem, a global water technology leader, recently extended its online sales platform to enable customers to place online orders for Sanitaire aeration replacement parts for fine bubble aeration in wastewater treatment.

“Water utilities are seeking alternative ways to order replacement parts,” said Adam McNeill, North American Sales Manager, Biological and Aeration, Xylem. “With an online aftermarket sales site, we can offer our customers the convenience of online ordering, faster delivery and expediency for future ordering.”

Sanitaire is a world leading brand in diffused aeration and advanced biological treatment technologies. Sanitaire products are used to create innovative wastewater treatment solutions for municipal and industrial wastewater treatment applications. Considered the industry standard, Xylem’s Sanitaire equipment and technologies have been installed in thousands of communities and industries throughout the world.

For Sanitaire’s online aftermarket sales, Xylem is leveraging an existing e-commerce platform hosted on its YSI brand’s website. The platform highlights Xylem’s goals of continually enhancing its customer service offering and making aftermarket purchasing quick and easy.

Xylem will initially offer eight of its most popular Sanitaire aeration replacement parts for online ordering, including membranes, diffusers and lubricants. Xylem plans to release additional products on the platform and to add a design tool for configurable aeration grids that will enable configuration, order and delivery within days.

To experience the new Sanitaire online aftermarket sales, please visit

About Xylem
Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company’s approximately 17,000 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York, with 2018 revenue of $5.2B, Xylem does business in more than 150 countries through a number of market-leading product brands

The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all – that which occurs in nature. For more information, visit

SOURCE: Sanitaire -- A Xylem Brand